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Enhanced Analytics for Smiley Feedback Counters

Our battery-powered and wireless Customer Feedback (Moodbox) Counters gather valuable customer satisfaction data with five separate smiley buttons that send data automatically to the choice of On-Premise or Cloud Dashboards.

We've recently updated our ePortal Cloud Dashboard with new visual data analytic charts to assist our customers in gaining insights into customer feedback and building customer loyalty across various locations.

 

The new performance analytics charts include:

  • Feedback Type Totals
  • Moodbox Activity
  • Overall Median Satisfaction Score
  • Daily Feedback Comparison Across Selected Locations
  • Feedback Percentage Across All Responses Received
  • Feedback Based on Time of Day

Included in this release is the ability for your organisation to configure the smiley button labels that are displayed on the reports and charts.

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Contact Us

EvolvePlus New Zealand
Suite 9313 Level 1, 6 Johnsonville Rd
Johnsonville, Wellington 6037
 Contact: Contact Form
New Zealand
 Phone: 04 888 1390

EvolvePlus Australia
5a Hartnett Close
Mulgrave, Victoria, 3170
Australia
 Contact: Contact Form
  Phone: +61 3 8560 3200

Our Products

New Zealand People Counters
Counting Customers | Wireless Counters | Driving Decisions - More info...

New Zealand Customer Feedback Solutions
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Latest Blogs

Trevor Dykstra
04 May 2022
Our battery-powered and wireless Customer Feedback (Moodbox) Counters gather valuable customer satisfaction data with five separate smiley buttons that send data automatically to t...
42 Hits
Trevor Dykstra
25 March 2022
The EvolvePlus ePortal web application enables data-driven analysis via dashboards and reports using people traffic counter data from Overhead 3D, Wireless, LoRaWAN and USB traffic...
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